Delivery & Returns
SHIPPING:
DO YOU SHIP WORLDWIDE?
Currently, I am only shipping within Ireland. If you are in the UK or Europe drop me a message so I can get shipping costs for you.
Worldwide shipping will hopefully be open soon!
SHIPPING TIMES.
After you order, please wait 2-3 days as most of my orders are custom made. Once item is posted, An Post usually take 2-3 days to process and deliver.
If you are tracking an item and it is taking longer than usual, please contact An Post as it is out of my hands after i've left it in the post office.
RETURNS POLICY
- No refunds on personalised orders with names (certain designs can be resold but please message me to discuss any problems with your order.
- We do not offer refunds on fragile items (mugs, glasses etc.) unless they arrive to you damaged. Please make sure to follow the care instructions carefully as these are fragile items, especially if it is a custom order.
- We do not offer refunds on decals (if used), please take care of any items with packaging you received in.
Please email sarahdoyledesign@gmail.com for any more info on returns, and items that may have arrived faulty, damaged. Before sending anything back to me, please email or DM me first.